A Review of Consensus Through Conversation Decision making is at the heart of most business operations and planning. Without effective decision-making practices it is difficult for organizations to successfully resolve problems and launch and sustain efforts to improve their performance. This is particularly true when high-stake decisions are being debated that may have significant and dramatic impacts on the people that work for and are served by an organization. Fernando Flores said it best: "An organization's results are determined through webs of human commitments, born in webs of human conversations." We think Consensus Through Conversation: How to Achieve High-Commitment Decisions is a book that helps leaders have conversations that catalyze commitment and mobilize action. The strategies introduced in this easy-to-access book will help you prepare for and facilitate group discussions that build the kind of staff commitment that's necessary to make decisions that are fully implemented, that get results, and that strengthen an organization's capacity to grow and improve. Larry is an expert facilitator, and has translated his art into a practical and powerful guide. I encourage you check it out!" |